Terms for DANA and QRIS access
Our Legal notice sets the conditions for using an account, requesting access, sending a payment receipt and asking us to correct account details. Eligibility and access depend on local law, so the available lobby and wallet route may differ by your location in Indonesia. We record
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the account step used for verification, review payment references when a wallet status needs checking, and apply the same policy language to DANA, OVO, GoPay, QRIS, bank transfer and virtual account requests. A successful wallet instruction does not remove the need to follow account rules or
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provide accurate contact details. If a policy change affects your access, we will direct you to the applicable wording before the relevant account action. You can contact our policy desk when a clause is unclear, when your payment receipt needs matching, or when you want to
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ask how a specific record is used.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.